{"id":1442,"date":"2017-11-15T03:50:29","date_gmt":"2017-11-15T02:50:29","guid":{"rendered":"https:\/\/booking-activities.fr\/en\/docs\/user-documentation\/notification-pack\/set-up-a-booking-reminder-notification\/"},"modified":"2020-10-08T17:03:03","modified_gmt":"2020-10-08T15:03:03","slug":"set-up-booking-reminder-notification","status":"publish","type":"docs","link":"https:\/\/booking-activities.fr\/en\/docs\/user-documentation\/get-started-with-notification-pack-add-on\/send-automatic-notifications-before-or-after-the-bookings\/","title":{"rendered":"Send automatic notifications before \/ after the bookings"},"content":{"rendered":"<p>Now that you have <a href=\"https:\/\/booking-activities.fr\/en\/docs\/user-documentation\/get-started-with-notification-pack-add-on\/prerequisite-installation-license-activation-notification-pack-add-on\/\">activated Notification Pack add-on<\/a>, you can set up <strong>scheduled notifications<\/strong> that will be sent <strong>few minutes before the start of a booked event<\/strong>.<\/p>\n<ul>\n<li>Go to the Booking Activities Settings > &#8220;Notifications&#8221; tab\n<li>Click on the new <strong>&#8220;1 day before a booking&#8221;<\/strong> row\n<li>Else, add a new notification by clicking the <strong>&#8220;Add a notification&#8221;<\/strong> button, then select the desired <strong>recipient<\/strong> (Administrator or Customer), and choose the <strong>&#8220;Delay before \/ after a booked event&#8221;<\/strong> trigger. Finally, click on the newly created notification to change its settings.\n<\/ul>\n<p>You are now on the scheduled notification settings page.<\/p>\n<ul>\n<li><strong>Activate<\/strong> the notification\n<li>Activate the desired <strong>mediums<\/strong>: email, SMS and \/ or Push\n<li><strong>Set the delay<\/strong> in minutes \/ hours \/ days<br \/>\n<figure id=\"attachment_12428\" aria-describedby=\"caption-attachment-12428\" style=\"width: 500px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" data-src=\"https:\/\/booking-activities.fr\/wp-content\/uploads\/notifications-pack-scheduled-notification-delay-option.png\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\" width=\"500\" class=\"size-full wp-image-12428 lazyload\" \/><figcaption id=\"caption-attachment-12428\" class=\"wp-caption-text\"><noscript><img decoding=\"async\" src=\"https:\/\/booking-activities.fr\/wp-content\/uploads\/notifications-pack-scheduled-notification-delay-option.png\" alt=\"\" width=\"500\" class=\"size-full wp-image-12428\" srcset=\"https:\/\/booking-activities.fr\/wp-content\/uploads\/notifications-pack-scheduled-notification-delay-option.png 719w, https:\/\/booking-activities.fr\/wp-content\/uploads\/notifications-pack-scheduled-notification-delay-option-300x46.png 300w, https:\/\/booking-activities.fr\/wp-content\/uploads\/notifications-pack-scheduled-notification-delay-option-150x23.png 150w\" sizes=\"(max-width: 719px) 100vw, 719px\" \/><\/noscript> Set a delay in minutes before or after the booking<\/figcaption><\/figure><\/p>\n<li>Choose whether the notification should be sent <strong>&#8220;Before&#8221; or &#8220;After&#8221;<\/strong> the event in the selectbox\n<li>For groups of events, the <strong>&#8220;Send only once per group&#8221;<\/strong> option allows you to send this notification once for the whole group, instead of sending it for each event of the group<br \/>\n<figure id=\"attachment_12429\" aria-describedby=\"caption-attachment-12429\" style=\"width: 320px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" data-src=\"https:\/\/booking-activities.fr\/wp-content\/uploads\/notifications-pack-scheduled-notification-send-once-per-group-option.png\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\" width=\"320\" class=\"size-full wp-image-12429 lazyload\" \/><figcaption id=\"caption-attachment-12429\" class=\"wp-caption-text\"><noscript><img decoding=\"async\" src=\"https:\/\/booking-activities.fr\/wp-content\/uploads\/notifications-pack-scheduled-notification-send-once-per-group-option.png\" alt=\"\" width=\"320\" class=\"size-full wp-image-12429\" srcset=\"https:\/\/booking-activities.fr\/wp-content\/uploads\/notifications-pack-scheduled-notification-send-once-per-group-option.png 405w, https:\/\/booking-activities.fr\/wp-content\/uploads\/notifications-pack-scheduled-notification-send-once-per-group-option-300x36.png 300w, https:\/\/booking-activities.fr\/wp-content\/uploads\/notifications-pack-scheduled-notification-send-once-per-group-option-150x18.png 150w\" sizes=\"(max-width: 405px) 100vw, 405px\" \/><\/noscript> Send scheduled notification once per group instead of for each booking<\/figcaption><\/figure><\/p>\n<li><strong>Write your email \/ SMS \/ Push<\/strong> thanks to the provided tags and with HTML (for the e-mail only), just like the other notifications\n<li>Enregistrez les modifications\n<\/ul>\n<p>Your notification will be <strong>automatically sent<\/strong> few minutes \/ hours \/ days before or after the event.<\/p>\n<p>Note that if the recipient is the <strong>client<\/strong>, the notification will be sent for <strong>each booking<\/strong>, but if the recipient is the <strong>administrator<\/strong>, then the notification will be sent for <strong>each booked event<\/strong> (an event may have multiple bookings).<\/p>\n<p>Let&#8217;s talk about the <strong>scheduled notifications accuracy<\/strong> now. Indeed, your notification may be sent <strong>late, or even not sent at all<\/strong>.<\/p>\n<p>Go to the Booking Activities Settings, &#8220;Notifications&#8221; tab. Below the notifications table, you will find the <strong>&#8220;Scheduled notifications trigger&#8221;<\/strong> option.<\/p>\n<figure id=\"attachment_12430\" aria-describedby=\"caption-attachment-12430\" style=\"width: 700px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" data-src=\"https:\/\/booking-activities.fr\/wp-content\/uploads\/notifications-pack-scheduled-notifications-trigger-option.png\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\" width=\"700\" class=\"size-full wp-image-12430 lazyload\" \/><figcaption id=\"caption-attachment-12430\" class=\"wp-caption-text\"><noscript><img decoding=\"async\" src=\"https:\/\/booking-activities.fr\/wp-content\/uploads\/notifications-pack-scheduled-notifications-trigger-option.png\" alt=\"\" width=\"700\" class=\"size-full wp-image-12430\" srcset=\"https:\/\/booking-activities.fr\/wp-content\/uploads\/notifications-pack-scheduled-notifications-trigger-option.png 970w, https:\/\/booking-activities.fr\/wp-content\/uploads\/notifications-pack-scheduled-notifications-trigger-option-300x31.png 300w, https:\/\/booking-activities.fr\/wp-content\/uploads\/notifications-pack-scheduled-notifications-trigger-option-150x15.png 150w, https:\/\/booking-activities.fr\/wp-content\/uploads\/notifications-pack-scheduled-notifications-trigger-option-768x78.png 768w\" sizes=\"(max-width: 970px) 100vw, 970px\" \/><\/noscript> Trigger scheduled notifications with or without a cron<\/figcaption><\/figure>\n<p>Read this post to <a href=\"https:\/\/booking-activities.fr\/en\/blog\/set-up-a-cron-job-to-trigger-scheduled-notifications\/\">properly configure the &#8220;Scheduled notifications trigger&#8221; option according to your needs<\/a> and learn more about this option.<\/p>\n<div style=\"border:1px solid #ccc; padding: 15px; background: #f8f8f8; font-size: 89%; margin-bottom: 25px;\">\n<ul style=\"margin: 0; padding: 0;\">\n<li>If the &#8220;Scheduled notifications trigger&#8221; option is set to <strong>&#8220;On any page load (no cron required)&#8221;<\/strong>:\n<ul>\n<li>The notification is sent when a page is loaded. So if no page are loaded during the set delay, the notification won&#8217;t be sent. If a page is loaded but later than the desired delay, the notification will be late too.<\/ul>\n<li>If the &#8220;Scheduled notifications trigger&#8221; option is set to <strong>&#8220;On a specific page load (cron required)&#8221;<\/strong>:\n<ul>\n<li>You must visit the provided link every 15 minutes for proper operation (with a cron).<\/ul>\n<li>If multiple scheduled notifications are set and if the previous ones could not be sent, only the latest is sent.\n<li>If the scheduled notification could not be sent before the event, and the event is now past, the notification won&#8217;t be sent.\n<li>The notification won&#8217;t be sent when it is created \/ updated for the events currently meeting the conditions. Similarly, the notification won&#8217;t be sent when an event \/ booking currently meeting the conditions is created.\n<\/ul>\n<\/div>\n<p>There is also a <strong>minimum delay of 15mn<\/strong> by default between each check, to keep good performances. <\/p>\n<div style=\"border:1px solid #ccc; padding: 15px; background: #f8f8f8; font-size: 89%;\">\nAdvanced users, you can change that minimum interval by code:<br \/>\n<code>add_filter( 'banp_scheduled_notifications_min_delay', function(){ return 900; } ); \/\/ 900s = 15mn<\/code><br \/>\n<br \/>\nHowever, remember that 1 check per minute = 1440 checks a day, while 1 check per quarter hour = 360 checks a day only. If you are using a cron, 1 check = 1 additional server request, if you are not using a cron 1 check = 1 page load that may take longer, especially if the &#8220;Asynchronous Notifications&#8221; option is deactivated. So it is recommended to <strong>keep that number as high as is acceptable for you<\/strong>.\n<\/div>\n<p><\/p>","protected":false},"featured_media":0,"parent":1427,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_is_vendor_doc":"0","footnotes":""},"doc_tag":[],"class_list":["post-1442","docs","type-docs","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Send automatic notifications before \/ after the bookings - Booking Activities<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/booking-activities.fr\/en\/docs\/documentation-utilisateur\/demarrer-avec-le-module-notification-pack\/envoyer-des-notifications-automatiques-avant-ou-apres-les-reservations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Send automatic notifications before \/ after the bookings - Booking Activities\" \/>\n<meta property=\"og:description\" content=\"Now that you have activated Notification Pack add-on, you can set up scheduled notifications that will be sent few minutes before the start of a booked event. 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