{"id":146,"date":"2016-09-11T11:28:51","date_gmt":"2016-09-11T09:28:51","guid":{"rendered":"https:\/\/booking-activities.fr\/?page_id=146"},"modified":"2020-09-04T15:41:51","modified_gmt":"2020-09-04T13:41:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/booking-activities.fr\/en\/documentation\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

If you are looking for how-to tutorials, refer to the documentation<\/a>.<\/p>\n

Booking Activities will always work on a clean installation (no plugin, WordPress default theme). We are also doing our best to make sure Booking Activities will be working, or at least can work<\/strong> in any circumstances. But WordPress has a lot of plugins and themes that may interfere and cause issues. Depending on their combination, the problems can come from anywhere. Here are some frequently asked questions and their answers to help you troubleshoot.<\/p>\n

<\/span> Booking Activities only works with PHP 5.3<\/strong> or later, MySQL 5.6<\/strong> or later, WordPress 3.6<\/strong> or later (and WooCommerce 3.0<\/strong> or later if you use it).<\/p>\n

<\/span> Make sure Booking Activities<\/strong> and its add-ons<\/strong> are up to date<\/u>. You can check the add-ons’ version on their product page<\/a>, and Booking Activities’ version on its wordpress.org page<\/a>.<\/p>\n

Booking Activities doesn’t work as it should<\/div>

You have read the documentation, seen screenshots or watched a video of Booking Activities, and something doesn't work as intended.
\nThis may be due to a conflict with a plugin or with your theme.<\/p>\n

Here is how to know what plugin is causing the issue:<\/p>\n

    \n
  1. Deactivate all plugins except Booking Activities and its add-ons (and except WooCommerce if you use it)\n
  2. Reproduce the problem\n
  3. See if it works\n<\/ol>\n

    <\/span> If it works:<\/p>\n

      \n
    1. Reactivate your plugins one by one\n
    2. Between each activation<\/u>, reproduce the problem\n
    3. If the problem occurs after you activate a specific plugin, the conflict come from this plugin<\/strong>\n<\/ol>\n

      <\/span> If it doesn't work:<\/p>\n

        \n
      1. Download and activate Twenty Twenty-Three<\/a> theme (WordPress basic theme)\n
      2. Reproduce the problem\n
      3. See if it works\n<\/ol>\n

        <\/span> If it works, the conflict come from your theme<\/strong>.
        \n<\/span> If it still doesn't work, please contact us and give use these information:<\/p>\n