Personal data
No personal data are stored or transmitted without your consent. The data are stored on a secure server.
All data can be modified, except certain legal invoicing data. To do this, go to the My Account area, or send us an email.
Submission of the contact form
Only the information entered in the fields is sent by email to our support.
These data are not stored or used for other purposes.
- Your name (or first name, or nickname…)
- Your e-mail address
- The subject and the message of the email
Creating an account
When you register on the site, we store your email address and password so that you can log in in the future.
These data are not used for other purposes. You can request deletion of your account at any time by sending us an email.
- Your e-mail address
- Your password
Placing an order
When you place an order, we record only the data necessary to establish a compliant invoice and to comply with the european laws.
These data are not used for other purposes. These data are kept for a legal minimum of 10 years. After these 10 years, you can request their deletion by sending us an e-mail.
- Your first name
- Your last name
- Your e-mail address
- Your postal address
- Your VAT number (for companies)
- Your IP address
The IP address and Country (and State) of the billing address cannot be changed for customers domiciled in an EU member state. European VAT laws require us to keep two non-contradictory proof of location certifying that VAT has been invoiced for the corresponding country.
Cookies
The cookies used are used only for the proper functioning of the site, they do not contain personal information.
By definition, cookies are stored on your own machine.
You will not find a pop-up asking for your consent because we do not use cookies for advertising purposes, and they do not contain any personal information.