If an add-on doesn’t meet my expectations, can I request a refund?
Yes. We offer a 30-day money back guarantee if you are not completly satisfied with our add-ons. To make a refund request, you need to fill this form. For further information, …
What payment methods do you accept?
You can pay by PayPal (PayPal account required) or Stripe (no account required). Both offer various payment methods, depending on your country: https://www.paypal.com/business/accept-payments/payment-methods Please add the product to cart and go …
How long is a license valid for?
Licenses are valid for 1 year from the purchase date. They grant you access to plugin’s updates and support.
Will the price of my subscriptions stay the same for life?
Yes, the price you paid for a subscription will remain the same from one year to another, ignoring any price increase for life (excluding discount code). However, if your subscription …
What happen if I don’t renew my license?
Don’t worry, your plugin will still work fine. But you will not be able to access the support and you won’t receive plugin updates anymore. However plugin obsolescence exposes you …
If I change my website domain name, will I need to buy another license?
No. When you buy a license you can very easily unbind it from your old website and then activate it on the new one. To do so, go to My …
Can I also use my license key on my development site?
Yes, you can activate your license key on both your live website and on a development website, but the development site’s domain name must match one of these pattern: localhost …